Support
Get help with Wellgrid
Find help with Wellgrid, track wellness habits in a simple grid, purchases when offered, and app settings.
Getting started
To track wellness habits in a simple grid, begin with daily habits, goals, streaks, notes, and routine preferences. Review the result against consistency, skipped days, recurring barriers, timing, and routine design before acting on it.
- Install the latest app version.
- Check your connection for online features.
- Restart the app if a screen does not refresh.
Purchases and subscriptions
If Wellgrid offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.
- Use Restore Purchases after reinstalling.
- Use your store account for billing changes.
- Contact support if access does not refresh.
Contact support
Include your device model, app version, country, and the exact screen where the issue happened.
- Screenshots help support reproduce visual issues.
- Do not send payment card details.
- Mention whether the issue is on iOS or Android.